Privacy Policy

Last updated: January 2025

1. Introduction

Accounts2.co.uk ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our O2 customer service directory website.

2. Information We Collect

We may collect the following types of information:

  • Contact information (phone number, email address) when you call or contact us
  • Usage data (pages visited, time spent on site, browser type)
  • Device information (IP address, device type, operating system)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide customer service support and respond to inquiries
  • Improve our website and services
  • Analyze website usage and performance
  • Comply with legal obligations
  • Send service-related communications

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in operating our website
  • Law enforcement when required by law
  • Professional advisors (lawyers, accountants) when necessary

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

7. Cookies

We use cookies to improve your experience on our website. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us:

12. Disclaimer

Accounts2.co.uk is an independent O2 customer service directory. We are not affiliated with, endorsed by, or connected to O2 UK Limited or Telefónica UK Limited. O2 is a registered trademark of Telefónica UK Limited.

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